Catch Ups & Cancellations

CANCELLING A SESSION YOU CAN'T ATTEND USING GYMCATCH

• In WHAT'S ON (bottom left calendar icon on mobile), select the class you can’t make, > DETAILS > MANAGE BOOKING > CANCEL BOOKING.

​

BOOKING A CATCH UP SESSION USING YOUR CREDIT

• In WHAT'S ON (bottom left calendar icon on mobile), find the session you want > DETAILS* > BOOK.

• Book with Package to use your credit.

*NOTE THAT THERE ARE TWO "DETAILS" BUTTONS. Use the second DETAILS button. This gives session details. The top one gives full course details.

​

You can book into your preferred session from 7 days prior, so keep checking if there’s nothing available at first, as people can still cancel up to 12 hours ahead.